Make sure the text on the ID is clear and readable

Make sure the photo of your face on the ID is visible

Reduce glare by moving away from direct light

Make sure the ID is not cutoff or obstructed by your finger

Make sure the image is not blurry

Try another ID document type if available

Take off your glasses

Reduce glare by moving away from direct light

Make sure your face is visible and well lit

Make sure you turn your face left and right